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Lead from Anywhere

May 20, 2021

What do you do when a customer asks you to make a decision that would side-step the authority you’ve delegated to your team? In this episode, Julie addresses this challenge that all managers and leaders face eventually. It may seem like a simple decision needs to be made, but the repercussions of inserting yourself into an established decision-making process can be costly. Julie shares a personal story to illustrate this, then shares some ways to avoid the problem altogether.

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Past podcast – Micromanaging Destroys Company Culture -

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